Laundry Jam support
Help with Laundry Jam.
Laundry Jam is a laundry-themed puzzle game: load the coloured laundry circling in the bowl into the cart of the same colour, use the dock slots wisely and clear the level. Every ten levels a new laundromat opens.
Looking for something else? Read the Laundry Jam overview or the privacy policy.
How to play
How does a level work?
- Tap a cart waiting in the yard; if its path (in the arrow’s direction) is clear it drives to the dock.
- A docked cart collects the laundry of its own colour from the front of the queue; when full it leaves for washing.
- You lose the level when the dock is full and no laundry at the front of the queue matches a docked cart.
- The yellow PRIORITY slot on the left is reserved for a cart sent with the Priority booster ("Seniors first").
- Tap a locked "+" slot on the dock to open a new slot for coins.
- Quick matching dispatches build a combo that fills the detergent bottle; tap the full bottle for a Foam Blast that washes the next ten pieces.
What do the boosters do?
- Collector — the next cart you send collects its colour from anywhere in the queue.
- Shuffle — colours and directions of the carts in the yard are reshuffled; the level stays solvable.
- Priority — the cart you pick goes straight to the priority slot even if it is blocked.
- Detergent — one extra Foam Blast, usable even when the combo meter is not full.
How do I earn coins, and when do ads appear?
Coins are earned by completing levels and from the daily gift in the Shop; optional in-app purchases (coin packs, bundles, detergent, No Ads) are also available. The game shows ads from Google AdMob: reward videos are always optional (you choose to watch one for an extra slot, a booster, double coins or to continue), and from level 8 a short full-screen ad may appear occasionally between levels, or when you tap Try again after losing the same level twice or more. The No Ads purchase removes those full-screen ads for good. Ad privacy choices: Settings → Privacy & Ads (details in the privacy policy).
FAQ
Where is my progress stored?
Only on your device (your own iCloud or device backup may include it). Deleting the app deletes your progress; there is no online save or sync.
What does Game Center do here?
If you are signed in, your highest completed level is submitted to the "Highest Level" leaderboard (Ranking tab). Nothing else is shared; the game works without it.
How do I turn off sound, music or vibration?
Use the gear icon on the home screen, or Pause → Settings in a level: Sound, Music, Vibration and Ambience can each be switched off.
A level got stuck, what should I do?
Pause (top right) → Restart restarts the level from scratch. If it keeps happening, e-mail us your device model and the level number.
Which devices are supported?
iPhone running iOS 15.0 or later (on iPad it runs in iPhone mode). An Android version is coming soon too.
Privacy
What data does the game use?
We don’t collect your name, e-mail, contacts or precise location. Ads from Google AdMob use device and app information, an app-scoped device identifier, your IP address (approximate location) and ad-interaction data, and your advertising ID only if you allow tracking. In-app purchases are recorded with an anonymous ID. Details: Privacy Policy.
Nothing here helped?
Write to us. The message lands in the inbox next to where the game is made, and it gets a proper answer rather than a template.
For a bug, include your device model and the level number. That one line usually turns three e-mails into one.