Privacy Policy

Summary

This policy explains how the mobile game Laundry Jam (iOS), developed by OZJAM, relates to personal data. In short: Laundry Jam is free and shows ads from Google AdMob. We do not collect your name, e-mail, contacts or precise location. Your device’s advertising identifier is used for ads only if you allow tracking, and the game plays exactly the same whether you allow it or not. Data leaves your device only for ads (below), for in-app purchases and for the optional Game Center leaderboard.

Data collected

• We do not collect personal data such as your name, e-mail, phone number, precise location or contacts.
• No accounts of our own. Game Center sign-in is optional (see below). Ads need an internet connection; the game itself also works offline.
• Ads are provided by Google AdMob (Google Mobile Ads SDK and Google User Messaging Platform). See "Advertising" below for what Google collects.
• We run no analytics of our own and do not build profiles about you.
• Apple frameworks used beyond the game engine: Game Center, StoreKit (in-app purchases), App Tracking Transparency and AdSupport (advertising identifier, read only with your permission). Purchases are recorded with RevenueCat (see below).
• Optional in-app purchases (detergent, coin packs, bundles, Starter Pack, No Ads, No Ads Pack). Coins can also be earned for free by completing levels, from the daily gift in the Shop and by watching optional reward videos.

Advertising (Google AdMob)

The game shows two kinds of ads: reward videos, which play only when you tap a video button (for example to unlock an extra slot, get a booster, double the coins of a level or continue), and occasional full-screen ads from level 8, between levels or when you tap "Try again" after losing the same level twice or more. To show, measure and protect these ads, Google may collect:

• the device’s advertising identifier (IDFA) — only if you allow tracking;
• an app- or developer-scoped device identifier (such as the identifier for vendor), used for frequency capping, measurement and fraud prevention — unlike the advertising identifier, it does not depend on tracking permission;
• your IP address, which Google uses to estimate an approximate (coarse) location;
• device and app information such as device model, iOS version, app version and language;
• ad interactions such as ads shown, clicks and whether a video was completed;
• diagnostic information about the ad SDK (crash and performance data).

Google uses this data to deliver and measure ads and to prevent fraud and abuse. If you allow tracking, Google may also use your advertising identifier to show ads that suit you better. If you don’t, Google does not receive that identifier, but ads may still be chosen using information such as the app and your approximate location — and, in the EEA, the UK and Switzerland, according to the choices you make in Google’s consent message. Google acts under its own policies; see How Google uses information from sites or apps that use its services and the Google Privacy Policy. We limit ads to a general-audience (G) content rating. We do not receive your advertising identifier.

Tracking and your choices

• App Tracking Transparency: after a short in-game "About ads" screen, iOS asks once whether ads may use your advertising identifier. You can change your answer at any time in iOS Settings → Privacy & Security → Tracking (or on the Laundry Jam page of iOS Settings).
• European Economic Area, United Kingdom and Switzerland: Google’s consent message is shown when required. You can review or change your choices at any time in the game: Settings → Privacy & Ads.
• Reward videos are always optional. The game works the same whatever you choose.

No Ads purchase

The No Ads and No Ads Pack purchases remove the full-screen (pop-up) ads for good. Reward videos stay available as an optional extra and only play when you tap them. You can restore these purchases from Settings → Restore Purchases.

Game progress stored on your device

The game stores your progress (level number, coin count, booster and detergent counts, sound/music/vibration/ambience settings, daily-gift time, last laundromat seen, bonus-round rotation, the IDs of purchases already delivered, a random anonymous purchase ID, whether you own No Ads, ad-pacing counters such as when the last full-screen ad was shown and how many videos were watched today, whether the tracking question was already shown, the first-launch time, ownership of the Starter Pack, chapter unlocks and a few ‘already seen’ flags) in a single file inside the app’s own storage on your device (user://save.json). This file is never sent to us or to any server of ours (your own iCloud or device backup may include it). Deleting the app deletes the file. Google’s consent choices are stored on your device by Google’s consent SDK.

In-app purchases

Payments are handled entirely by Apple through the App Store; we never see your payment details or your Apple ID. To deliver and verify a purchase, the app sends the App Store receipt, the product ID, its price and currency, and a random anonymous ID created on your device (it is not linked to your name, e-mail or Apple ID) to RevenueCat, the service we use to validate and record purchases. RevenueCat processes this data on our behalf under its privacy policy. Nothing is sent unless you make or restore a purchase.

Game Center (optional)

If you are signed in to Apple Game Center, the game submits your highest completed level to the "Highest Level" leaderboard so you can compare it with friends. This exchange happens directly between your device and Apple; we never receive, store or see this data. Game Center is governed by Apple’s privacy policy. If you are not signed in, the game works exactly the same without a leaderboard.

Children

Laundry Jam is a general-audience game and is not directed at children under 13. Ads are limited to a general-audience (G) content rating. We do not knowingly collect personal data from children. In-app purchases are protected by Apple’s purchase confirmation and the device’s Ask to Buy / Screen Time controls.

Links

The game links to this page (Settings → Privacy Policy). It is hosted on ozjam.com; what the website itself does is described in the ozjam.com privacy policy. Ads may link to other websites or apps; their own privacy policies apply.

Your rights

Depending on where you live (for example under the GDPR in the European Economic Area and the United Kingdom, or under Turkey’s personal data protection law, KVKK), you can ask to access, correct or delete your personal data and object to its use. We keep no personal data about you on servers of our own: your game progress stays on your device and is deleted with the app. To have your purchase records at RevenueCat deleted (they are linked only to the anonymous purchase ID), e-mail us at support@ozjam.com and include the Order ID from Apple’s purchase receipt e-mail so we can find the record; we reply within one month. Data that Google collects for ads is controlled by Google: you can turn off tracking in iOS Settings → Privacy & Security → Tracking, change your consent choices in the game under Settings → Privacy & Ads, and manage or ask Google to delete your data in My Ad Center and through Google’s privacy controls. You also have the right to lodge a complaint with your local data protection authority (in Turkey: the Personal Data Protection Authority, KVKK).

Changes

If this policy changes, this page will be updated and the date above will change.

Contact

Questions: support@ozjam.com